How can we help?

Yes. Open theinnerpress.app/app or simply the invitation link. Sign in there with your email and password, and you can read, write, upload photos, vote and write letters to the editor. On Android, Chrome offers to add the web app to your home screen like an app. Inner Press+ is currently available in the iPhone app; it then applies to all members, in the browser too.

As the editor: open My circle, choose the role (Write posts or Read only) and tap “Create invitation code”. Share the code by message. The other person taps “Join with code” in the app.

Codes expire after a while and can be revoked. Ask the editor for a new code. Make sure to enter the whole code without spaces.

The editor sets the schedule, day, time and deadline under My circle. Posts submitted after the deadline automatically appear in the next issue.

That’s on purpose. Until the issue comes out, everyone only sees their own posts, so the newspaper stays a surprise. Only the editor sees everything in advance.

In your iPhone Settings under Notifications, check that The Inner Press is allowed to send notifications, and in the app under Settings, check that reminders are turned on.

Open the issue, tap the menu in the top right and choose “Print” or “Share PDF”. For grandparents, the Large Print style works especially well.

In the app, go to Settings → Inner Press+ and tap “Restore Purchases”. Make sure you’re signed in with the same Apple Account you used to buy it.

You manage subscriptions through your Apple Account: iPhone Settings → your name → Subscriptions, or directly here. Cancel at least 24 hours before it renews.

Tap the menu on the post and choose “Report post”. The editor will be notified. You can also hide the author for yourself there.

In the app under Settings → Delete account and your content. You’ll also find an export of your data there.